Order Processing & Billing Details
All purchases made on this website are securely handled by ClickBank, our trusted and authorized payment processor. On your bank or credit card statement, the charge will appear as CLICKBANK or CLKBANK*COM.
If you are using someone else’s card, please notify the cardholder in advance to avoid any confusion. Any optional upgrades or bonus items purchased during checkout may appear as separate charges.
For any billing or payment-related questions, you can contact ClickBank Customer Support directly:
📞 US: 1-800-390-6035
🌍 International: +1-208-345-4245
For product-related questions or order support, please use the contact link provided at the bottom of this page.
Shipping Information
Estimated Delivery Times
- United States: 5–7 business days
- International Orders: 10–14 business days
Orders are usually shipped on the next business day. Orders placed on Friday, Saturday, or Sunday are typically processed on Monday (excluding U.S. postal holidays).
We ship using UPS or FedEx, with USPS completing the final delivery for U.S. orders. Once your package ships, you’ll receive a confirmation email with a tracking link so you can follow your delivery status.
⚠️ Please note: Shipping times may vary due to carrier delays or unforeseen circumstances beyond our control.
Delivery Responsibility
If a tracking number shows your package as delivered but it cannot be located, the customer is responsible for contacting the shipping carrier. Orders confirmed as delivered cannot be replaced or refunded. Please ensure a safe delivery location, as signatures are not required.
If an order is returned due to an incorrect address or refused delivery, a refund will be issued minus shipping fees after the product is returned to our fulfillment center.
Returns & Refund Policy (Physical Products)
All physical products are covered by a 180-day money-back guarantee. To receive a refund, all bottles must be returned—including empty, partially used, and any free bonus bottles.
Returned packages must include a note with:
- ClickBank Order ID
- Full name and shipping address
- Email address and phone number
- Original packing slip (if available)
Return shipping costs are the responsibility of the customer. Once the return is received and verified, refunds are typically processed within 3–5 business days, depending on your bank.
Return Address:
285 Northeast Ave
Tallmadge, OH 44278
United States
International Orders
International shipments include a $30 shipping fee per product, which is non-refundable. Product costs may be refunded once items are returned according to policy. Any customs duties or import taxes are determined by local authorities and must be paid by the customer.
Digital Product Refunds
All digital purchases are also protected by our 180-day, no-questions-asked refund policy. To request a refund, simply contact us using the support link at the bottom of this page within 180 days of purchase.
Final Disclaimer
All products are provided “as is”, without any express or implied warranties. By placing an order on this website, you agree to all terms and conditions stated above.
Customer Support Contact Information
Our support team is available to help with product questions, order concerns, or general assistance. We aim to provide fast, clear, and helpful support.
Email Support
📧 support@renewproducts.zendesk.com
Responses are typically sent within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 Toll-Free (US): +1 800-390-6035
🌍 International: +1 208-345-4245
Feel free to reach out during support hours—we’re here to help ensure a smooth and stress-free experience.
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